IT Governance

The course is an introduction into managing and leading the IS function within organizations. The focus is on management issues and problems. Issues such as the strategic alignment of information technology services and infrastructure with the organization’s objectives are emphasized rather than details of the computing and communications technology that underlie information systems. This course gives an overview of the IT governance, IT value delivery, resource and risk management and performance measurement based on such frameworks and good practices like COBIT, ITIL, ISO 27001 and other standards. It helps to understand how IT works in organizations and how students could use it to broaden their technical and managerial skills gained already.

Provide the students the understanding of IT governance and management at the organizations, based on good management practices frameworks and standards like COBIT, ITIL, ISO 27001.

Software Development Life Cycle, key aspects of business administration

1. Understanding IT governance and IT challenges. 2. COBIT5, ITIL, ISO27001 and other IT governance and management frameworks and methodologies. 3. IT governance objects and purpose. 4. IT and business alignment, value creation. 5. IT resource management. 6. IT risk management. 7. IT performance management. 8. IT governance and management processes and process groups: Align, Plan, Organize, Build, Acquire, Implement, Deliver, Service, Support, Monitor and assure.

1. Carefully read and understood IT governance and management practices. 2. Show ability to analize the IT management problem and apply the knowledge gained during the course.