Representatives of Sutherland Global Services Visit VMU

On 21 November, representatives of Vytautas Magnus University (VMU) met with investors from Sutherland Global Services to discuss potential cooperation.

Sutherland Global Services is a U.S.-based multinational company specialising in Business Process Outsourcing (BPO) and digital transformation services. Established in 1986, the company offers a variety of services, including customer service, technical support, finance and accounting, human resources, and IT services to clients across various industries such as banking, telecommunications, healthcare, and technology. It focuses on process automation, analytics, and implementing AI-based solutions to enhance organisational efficiency, improve customer experience, and foster business growth.

The company has offices in North America, Latin America, Asia-Pacific, and the Middle East. In Europe, the company has offices in the UK, Kosovo, Bulgaria, and Estonia. The company’s representatives are currently exploring new markets for expansion.

During the meeting, VMU Vice-Rector for Communication, Assoc. Prof. Vilma Bijeikienė, briefly introduced the University, covering its history, study programmes, and opportunities for international cooperation, professional development, and foreign language learning.

Edvinas Samys, Head of VMU Communication and Technology Transfer Centre, discussed the cooperation between science and business at the University, including the VMU Business Incubator, which provides opportunities for innovative activities such as research and experimental development (R&D).

Dr. Aistė Ragauskaitė, Head of VMU Professional Competence Development Centre, reviewed the professional development trainings organised by the Centre for the Public and Business sectors, also highlighting lifelong learning opportunities. Dr. Teresė Ringailienė, Director of VMU Institute of Foreign Languages, emphasised the foreign language learning opportunities at the University. Each semester, over 2,000 students opt to study foreign languages, with Italian, German, French, and Swedish being the most popular alongside English.

According to Assoc. Prof. Rūta Eidukevičienė, Dean of the VMU Faculty of Humanities, students in this faculty study three foreign languages at the same time, two of which are official languages of EU countries. Additionally, the teachers of the study programme “Foreign Languages and Cultures: German Language and Communication” often invite to their lectures representatives from German capital companies operating in Lithuania, which offer career opportunities to students studying German.

Guests from Sutherland Global were also interested in the career prospects for international students in Lithuania and discussed the financial support provided by the University.

Later, company representatives met with VMU students studying foreign languages to learn about their career and salary expectations and discussed how proficiency in foreign languages could enhance career growth opportunities. The guests shared information about the company’s activities and plans for expansion in Lithuania, as well as employment opportunities during their studies, and emphasised that in the field of information technology, employees are increasingly valued not only for their knowledge of this field but also for their command of one or more foreign languages.

The students also had the opportunity to practically demonstrate their language skills by conversing in German with representatives from Sutherland Global Services.