Šio tyrimo tikslas – nustatyti vidinio darbdavio įvaizdžio (VDĮ) poveikį darbuotojų įsitraukimui ir išlaikymui informacinių technologijų (IT) įmonėse. Kiekybiniame tyrime dalyvavo 203 IT specialistai. Buvo atskleistas reikšmingas ryšys tarp VDĮ, darbuotojų įsitraukimo, darbuotojų išlaikymo ir socialinio identiteto. Tyrimas parodė, kad darbuotojų įsitraukimui didžiausią įtaką daro šios VDĮ dimensijos: organizacijos vertybės, atlygis ir pripažinimas, o vidinė komunikacija daro papildomą teigiamą poveikį darbuotojų išlaikymui.

The purpose of the article is to learn how managers acquire change management competence. The paper is based on the concepts of organizational change management, management development and workplace learning. The empirical research is conducted to identify change management competence needed and the ways they are learned by the managers. The paper discloses what change management competence is needed to manage change in organisation as well as how do managers acquire them. The survey points out factors influencing managers learning during organisational change. [...].

The paper deals with the formal process of the performance appraisal in teams by analyzing scientific literature. There are identified and described three stages of the appraisal process, as well as presented the differences of appraisal in the work and service teams, the project teams, and the network teams. There is recommended to apply the 360-degree feedback assessment.

The concept of lifelong learning is relevant for business. It is well elaborated by researchers in various sectors, however tourism sector is not explored enough in this field. This paper focuses on lifelong learning and competence acquisition and development of front-line employees in tourism sector. The aim of the paper is to define how front-line employees in Lithuanian tourism sector develop competence during lifelong learning. The paper consists of literature analysis on lifelong learning and competence development, empirical research and presentation of findings along with conclusions. The purpose of empirical research is to picture the competencies of employees in Lithuanian tourism information centers (TIC) as well as the learning forms the competencies are acquired by. The qualitative survey, semi-structured interview of seven TIC directors has been conducted in 2009. The survey has identified a number of competencies of frontline employees in tourism sector. It has also disclosed how the competencies are acquired. The findings show that informal learning is considered to be more significant and occurring more often comparing with formal and non-formal learning in Lithuanian tourism sector. Practical implications are revealed by disclosing the competencies significant for front-line employees in tourism sector and the learning forms having the biggest impact in competencies acquisition and development. It enables front-line employees to choose the most effective learning methods and save time and costs. The paper is original in the way empirical research has been conducted. Qualitative research especially in tourism sector is still rare in Lithuania. Also the findings identify the most effective forms of learning of front-line employees in Lithuanian tourism sector.