The the article discusses how social workers describe successful professional relationships in the process of working with a family seeking to highlight the successful efforts of social workers to create this interaction by focusing on the relationship-building aspect in the initial and implementation phases of the helping process. To achieve the aim of the study, a qualitative study was conducted, using a semi-structured interview method. The study involved seven social workers working with families in an institution providing social services. The age of the study participants is from 24 to 63 years. The main criterion for the selection of participants: a social worker who has been working with the family for at least two years. The results of the data demonstrate that during the initial contact, the social worker forms a sense of security and trust in herself by creating conditions for deeper mutual acquaintance (naming goals, providing hope, clearing family situation and expectations). Building relationship, raising human value and accepting the clients as they are, not blaming, empathizing them are important conditions not only fostering a sense of security, but also increasing self-confidence, which determines the client’s higher motivation for change. According to the research data, if a social worker has the goal of developing a relationship with the family, seeking to understanding, rather than focusing on problems, this presupposes the successful development of the relationship. The study showed that in developing relationships, it is very important to discuss the mutual relationship with the family, as it contributes to raising the family’s awareness.

The article contains the results of the survey on the demand of social workers in stationary health institution. The survey was carried out by the method of anonymous interrogation. 50 health care institution medics from the Alytus district and 174 patients were questioned. The research confirmed the need of social workers in stationary health care institutions.Social workers' activity in health care institutions, according to the medics, has to do with consultations and rendering information on social issues, with provision of psychological help and resolving patients' everyday life problems. Respondents-patients claim that it has to do with rendering information and consulting on social issues, representing patients as well as ensuring the succession of social services. The individual's health care perfomed by a social worker in health care institutions will be successful if the stationary curing departments, social service, the institutions providing information and certain social services, other health care institutions (Primary Health Care Centres, medical help, nursing curing stationeries, medical rehabilitation and sanatorium institutions) and social work evaluation group would work not as separate structures, but as unanimous, able to collaborate and interested in work effectiveness institutions.

The article contains the results of the survey on the demand of social workers in stationary health institution. The survey was carried out by the method of anonymous interrogation. 50 health care institution medics from the Alytus district and 174 patients were questioned. The research confirmed the need of social workers in stationary health care institutions. Social workers’ activity in health care institutions, according to the medics, has to do with consultations and rendering information on social issues, with provision of psychological help and resolving patients’ everyday life problems. Respondents–patients claim that it has to do with rendering information and consulting on social issues, representing patients as well as ensuring the succession of social services. The individual’s health care performed by a social worker in health care institutions will be successful if the stationary curing departments, social service, the institutions providing information and certain social services, other health care institutions (Primary Health Care Centres, medical help, nursing curing stationeries, medical rehabilitation and sanatorium institutions) and social work evaluation group would work not as separate structures, but as unanimous, able to collaborate and interested in work effectiveness institutions.

The article discusses and analyses the role and activity possibilities of a social worker in the rural community. The role of a social worker in the rural community was researched through possibilities of social educational inclusion in order to ascertain the conditions of empowering activity, internal attitudes of community members in the aspect of empowering, collaboration level among different institutions. The results of the qualitative research performed at nine rural elderships of different districts in Žemaitija region revealed difficulties faced by social workers in rural areas integrating people into the active life applying educational means. The essential obstacles, which prevent rural people from opening for social – educational inclusion, include their conservative thinking, habit to live only on social benefits, their prevailing pessimism and apathy.

The article analyses the assistance provided by social workers in the nursing home both during the adaptation process and later. It is emphasised that social workers providing psychological, formal problem solving and social assistance are responsible both for the period of social adaptation of residents in the nursing home and for the quality of daily life. The research showed that the absolute majority of the residents of the nursing home are satisfied with the quality of services provided by social workers and the bigger part of the residents successfully undergo the period of adaptation, maintain relations with community members and their problems are successfully solved in the nursing home. Social workers assist the residents in decreasing residents’ fears of dependence, helplessness and psychological problems, in facilitating residents’ social adaptation and daily life. Thus, the role of social workers in the nursing home is efficient both in residents’ social adaptation and their daily life.

The article discusses and analyses the role and activity possibilities of a social worker in the rural community. The role of a social worker in the rural community was researched through possibilities of social educational inclusion in order to ascertain the conditions of empowering activity, internal attitudes of community members in the aspect of empowering, collaboration level among different institutions. The results of the qualitative research performed at nine rural elderships of different districts in Žemaitija region revealed difficulties faced by social workers in rural areas integrating people into the active life applying educational means. The essential obstacles, which prevent rural people from opening for social – educational inclusion, include their conservative thinking, habit to live only on social benefits, their prevailing pessimism and apathy.

The article reveals attitude of social workers working in children foster homes towards acquired general competences. Generalising the acquired results, it can be stated that irrespective of the type of location where they work, the majority of the respondents have acquired or partially gained an ability to critically, analytically and systematically think, which allows for a conclusion that while working social workers are able to properly evaluate the emerging circumstances, problems as well as to analyse them, to critically evaluate and systemise the gathered results and, thus, improve the quality of own work. It is emphasised, that striving for provision of high quality services, social workers should collaborate with other specialises, who would assist them in improvement of abilities to select information necessary for their work.