Konsultavimas kaip problemų sprendimo valdymo praktika socialiniame darbe

Abstract

The article deals with the activities related to counseling in the social and pedagogical work and different aspects of counseling as a support activity and as helping method. Article deals with understanding of concept of counseling and with various aspects of its interpretation. Article is based on proposed by G. Egan problem management model, which deals with problem defining and further steps to achieve results, releasing potential of personality or increasing life performances. Article discloses the phenomenon of counseling from the practical observations and real case studies. Narrative analysis shows that social workers are able to solve some problems using skills for achieving results, but exist luck of understanding counseling as problem management and implementing activities as counseling skills. Findings of case studies shows that counseling is effective method if counselors are aware of using method and skills having emphatic attitude to client. Also exists need of new study programs, because practitioners have difficulties by reflecting.counseling process and skills use. Nevertheless cases show ability to achieve positive results using work experience and sensitivity concerning client problems.