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Type of publication: conference paper
Type of publication (PDB): Straipsnis nerecenzuojamoje Lietuvos konferencijos medžiagoje / Article in non-peer-reviewed Lithuanian conference proceedings (P2c)
Field of Science: Vadyba / Management (S003)
Author(s): Liutkevičius, Evaldas
Title: Logistikos paslaugų kokybės valdymo galimybės
Other Title: Logistics services quality management opportunities
Is part of: Jaunasis mokslininkas 2017 [elektroninis išteklius] : socialiniai mokslai : studentų mokslinės konferencijos straipsnių rinkinys. Akademija, 2017
Extent: p. 233-239
Date: 2017
Abstract: In today's business principle of logistics service quality improvement novelty gets organic information, transport, warehouse economy, stocks, commercial relationship between the coordination and integration of the overall system in order to optimize the organization of economic activity. The way it will be able to synchronize all of those areas, so that they form a seamless process, determine whether individual companies will work smoothly and profitably. The rapidly increasing volume of logistics services, infrastructure development, growing new warehouses, the growing importance of modern logistics solutions and increasing customer demand has created a growing need for a professional approach to the problems of logistics and quality management systems for new development. For these reasons, the resulting customer relationship management (CRM) helps companies adapt the market makes them more flexible and competitive, allows greater understanding of customer needs, to collect and analyze information about them. Businesses who reach operational efficiency and high quality of service it is very important to understand how the system works and when the system install is usefull
Affiliation(s): Vytauto Didžiojo universitetas
Žemės ūkio akademija
Appears in Collections:Universiteto mokslo publikacijos / University Research Publications

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