Elektroninių viešųjų paslaugų organizavimo kaimiškosiose vietovėse modeliai

Abstract

Valstybė ir vietos savivaldybės privalo užtikrinti, kad viešosios paslaugos būtų suteiktos kiekvienam piliečiui. Informacinių ir ryšio technologijų šios paslaugos perkeliamos į elektroninę erdvę. Elektroninės viešosios paslaugos ypač svarbios kaimo vietovių gyventojams, nes šis inovatyvus viešųjų paslaugų teikimo būdas leidžia neišeinant iš savo namų gauti tam tikrą paslaugą. Be to, plėtojant e-paslaugų teikimą kaimo vietovėse mažėja socialinė ir skaitmeninė atskirtis bei vystosi žinių visuomenė. Todėl šiame moksliniame straipsnyje analizuojami teoriniai e-paslaugų organizavimo modeliai bei jų organizavimo kaimiškosiose savivaldybėse ypatumai. Tyrimo objektas – elektroninių viešųjų paslaugų organizavimo modeliai

State and local municipalities have certainly provided public services to every state resident. Public services have to transferrable by information and communication technologies to the electronic environment. Electronic public services are significantly important to the rural population, as this innovative supply method of public services allows some service without ever leaving home to get directly. Furthermore, the development of e-services in rural areas decreases societal and digital exclusion evolving and knowledge society development. The first part of research paper is oriented on the characteristics analysis of the organization of e-services in rural municipalities, and the second part – on public e-services organization model analysis. However, the high investment into the physical infrastructure of communications, which creates the possibility of information and communication technologies use in rural areas, includes social exclusion of rural residents because they do not need and the inner tendency to seek to use information and communication technologies. This circumstance creates barriers for faster people integration into the labor market. Moreover, these social groups of rural population with poor computer literacy reduce their access to e-services. The results of scientific literature analysis suggest that the success of e-services organization in the rural municipalities of the necessary conditions is not only suitable for e-service users with level of computer literacy and available information and communication technologies infrastructure, but even with properly selected e-services organization model. Therefore, this research paper examines the theoretical e-service organization models and their organization in the rural municipalities. [...]