Innovations of information management in logistical service providing companies

Abstract

Each company requires some external and specific internal information to ensure proper organization of business activity. The business result directly depends on information management quality. Logistical service providing company a reasonable preference put on technical information management tools, but there is another piece of information that can not be measured in concrete parameters. Task of the article – to identify the most important factors and main communication links, which make impacts to information quality level, and to provide decision on improvement of information management. Methods: for revealing most important factors and main communication links, which make impacts to information quality level and where the most common interference of information happens, the method of - expert survey were used. Empirical data were collected by the survey of experts, using individual interviews.