Use this url to cite publication: https://hdl.handle.net/20.500.12259/83753
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Solutions for rural tourism service quality management
Type of publication
Straipsnis konferencijos medžiagoje Web of Science duomenų bazėje / Article in conference proceedings in Web of Science database (P1a)
Title
Solutions for rural tourism service quality management
Publisher
Akademija : Aleksandras Stulginskis University
Date Issued
2011
Extent
p. 195-203
Is part of
Rural development 2011 : 5th international scientific conference, 24-25 November, 2011, Akademija : proceedings. Akademija : Aleksandras Stulginskis University, Vol. 5, b. 1 (2011)
Field of Science
Abstract
An article analyzes rural tourism service quality management issues in consumers’ and owners’ of rural tourism homesteads approach. Objective of the study – after analysis of different rural tourism service quality influencing determinants and management models, to make proposals for improvements of rural tourism service quality management. Improvement of rural tourism business management on the basis of EFQM (European Foundation for Quality Management) Excellence Model can help to owners of rural tourism homestead to achieve better results in service quality management. The main advantage of this model is a system, which can help to improve the rural tourism homesteads owners managerial skills and to achieve better results of their performance and business competitiveness from the point of view of management.
Type of document
type::text::periodical::journal::contribution to journal::journal article::research article
ISSN (of the container)
1822-3230
WOS
WOS:000304706000031
Other Identifier(s)
VDU02-000045389
Coverage Spatial
Lietuva / Lithuania (LT)
Language
Anglų / English (en)
Bibliographic Details
41