Please use this identifier to cite or link to this item:https://hdl.handle.net/20.500.12259/83753
Type of publication: Straipsnis konferencijos medžiagoje Clarivate Analytics Web of Science ar/ir Scopus / Article in Clarivate Analytics Web of Science or Scopus DB conference proceedings (P1a)
Field of Science: Vadyba / Management (S003)
Author(s): Ramanauskienė, Jadvyga;Gargasas, Audrius;Rimkienė, Indrė
Title: Solutions for rural tourism service quality management
Is part of: Rural development 2011 : 5th international scientific conference, 24-25 November, 2011, Akademija : proceedings. Akademija : Aleksandras Stulginskis University, Vol. 5, b. 1 (2011)
Extent: p. 195-203
Date: 2011
Keywords: Rural tourism;Service;Quality;Improvement of management
Abstract: An article analyzes rural tourism service quality management issues in consumers’ and owners’ of rural tourism homesteads approach. Objective of the study – after analysis of different rural tourism service quality influencing determinants and management models, to make proposals for improvements of rural tourism service quality management. Improvement of rural tourism business management on the basis of EFQM (European Foundation for Quality Management) Excellence Model can help to owners of rural tourism homestead to achieve better results in service quality management. The main advantage of this model is a system, which can help to improve the rural tourism homesteads owners managerial skills and to achieve better results of their performance and business competitiveness from the point of view of management
Internet: https://hdl.handle.net/20.500.12259/83753
Affiliation(s): Vytauto Didžiojo universitetas
Žemės ūkio akademija
Appears in Collections:Universiteto mokslo publikacijos / University Research Publications

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