Psichosocialinių veiksnių įtakos darbuotojų lojalumui tyrimas dirbančiųjų Lietuvoje pavyzdžiu

Abstract

Mokslinės literatūros analizės ir Lietuvoje atlikto empirinio tyrimo pagalba straipsnyje atskleidžiama psichologinių veiksnių – tarpasmeninių santykių kokybės, suvokiamo organizacijos prestižo, organizacijos nario savimonės – įtaka darbuotojų lojalumui organizacijai

Employee loyalty represents one of the key issues in human resource management. While there are many reasons for employees to remain loyal to the company employing them, two general categories of sources of loyalty stand out. First, employee propensity to stay in an organization is often related satisfaction of their material needs (Ralytė, 2010, Žaptorius, 2007). On the other hand, importance of non-material needs is also often emphasized (e.g. Bakanauskienė, Ubartas, 2009; Lakačauskaitė, 2012). In times of economic crisis, when organizations are not always capable of meeting material aspirations of the employees, the question about other sources of loyalty comes to the forefront. Among such other sources are quality of interpersonal relationships, organizational identity and perceived prestige of an organization. Addressing this practical challenge requires careful examination of theoretical aspects of the issue. The variables of employee loyalty, organizational identity and interpersonal relationship quality have been studied quite extensively. For example, the issue of employee loyalty has been examined by D. Savareikienė, L. Daugirdas (2009), V. Legkauskas (2000) provided in depth-analysis of identity, J. Vveinhardt (2009) conducted revealing research on importance of interpersonal relationships between employees. Also, J. Almonaitienė (2007) studied relationship between organizational identity and employee loyalty. However, there is a lack of research aimed at empirical determination of relationship between various “soft” factors affecting employee loyalty. Thus, the purpose of the present study was to examine the importance of interpersonal relationship quality, perceived prestige of an organization, and strength of organizational identity for employee loyalty. Subjects in the study were 139 employees working for various organizations in Lithuania. [...]