Public administration effectiveness in crises and emergencies: experiences and lessons from different countries

Abstract

In the 21st century, the world has witnessed a number of major crises and emergencies, such as the COVID-19 pandemic, natural disasters, terrorist attacks, and economic crises, which highlight the need for effective management by public authorities to minimise their impact and ensure security. The article examines successful practices and experiences of a range of countries in crisis management, focusing on New Zealand, Spain, Norway, Germany, South Korea, and Singapore. It highlights the importance of public administration in maintaining stability and security during crises. The article emphasizes the need for clear information sharing and cooperation between government, non-governmental organizations, and the public, as well as the development and regular updating of crisis management plans. Communication and information technology are also crucial for rapid communication and public information, and the findings of this article can be used to optimize public policy for crisis and emergency management.