Analysis of the market and trends of the air passenger transport

Abstract

The rapidly changing world is causing changes in business processes. Logistics and transport are areas of constant change. Therefore, an important moment is to analyze the current problems of air logistics for passenger transport in the context of a changing environment. Effective customer logistics is critical to the success of any business. There are many reasons for this, but the fundamental change is due to the growing awareness among companies that meeting customer needs is a prerequisite for success in the competitive struggle. Without a positive relationship with its customers, no business will be able to survive in today’s competitive market. Customer logistics standards help maintain the customer base, and a well-designed logistics service policy allows you to attract potential customers. The aim of the article is to analyze the market and trends of the air passenger transport.