A new approach to the intelligent decision support system for individual hearing aid selection and acquisition

Drejeris, Rolandas; Vaitkus, Saulius; Minelgaite, Greta; Kustienė, Aurelija; Drejeriene, Egle

doi:10.1080/20565623.2025.2543175

Use this url to cite publication: https://hdl.handle.net/20.500.12259/281124

A new approach to the intelligent decision support system for individual hearing aid selection and acquisition

Type of publication

Straipsnis Web of Science ir Scopus duomenų bazėje / Article in Web of Science and Scopus database (S1)

Author(s)

Author	Affiliation
Drejeris, Rolandas	Verslo ir kaimo plėtros vadybos katedra / Department of Business and Rural Development Management
Vaitkus, Saulius	Lietuvos sveikatos mokslų universitetas
Minelgaite, Greta	Vilniaus Gedimino technikos universitetas
Kustienė, Aurelija	Taikomosios ekonom., finans. ir apsk. k. / Department of Applied Economics, Finance and Accounting	Klaipėdos valstybinė kolegija
Drejeriene, Egle	Lietuvos sveikatos mokslų universitetas

Title

A new approach to the intelligent decision support system for individual hearing aid selection and acquisition

Is part of

Future Science OA

Date Issued

Date	Volume	Issue	Start Page	End Page
2025	11	1	1	16

Publisher

Oxon : Informa UK Limited

Publisher (trusted)

Taylor & Francis

Is Referenced by

Emerging Sources Citation Index (Web of Science)

Scopus

URI

URI
https://hdl.handle.net/20.500.12259/281124

DOI

10.1080/20565623.2025.2543175

Area of Science

Field of Science

OECD Classification

Keywords (en)

Abstract (en)

Background: The intelligent decision support system (IDSS) is designed for patients to acquire hearing aids that better meet their needs, because they often agree to pay from their funds for a better, more customized hearing aid. Objective: The article aims to present the IDSS for selecting personal hearing aids in healthcare institutions. Methods: The article proves that the SAW (simple additive waiting) multi-criteria evaluation method is the most suitable for creating the IDSS. Hearing aids are evaluated according to 12 reasonable criteria, which are differentiated into two groups. The proposed methodology is flexible, allowing for changing the significance of differentiated criteria groups. Results: The created IDSS system helps increase the effectiveness of choosing the best hearing aid. Even 92% of the surveyed patients positively evaluated the choice of hearing aid. This situation indicates greater patient satisfaction than usual when selecting these measures. Conclusion: The proposed IDSS is suitable for adaptation in a computer program, and such a solution greatly facilitates the selection of a hearing aid. Applying the proposed IDSS makes the choice more objective, thus better meeting patients’ needs.