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dc.contributor.authorGargasas, Audrius-
dc.contributor.authorSamuolaitis, Mindaugas-
dc.contributor.authorMūgienė, Indra-
dc.description.abstractPaslaugų kokybė yra vienas iš svarbiausių įmonių konkurencingumo didinimo aspektų. Logistikos įmonės įgyvendina kokybės valdymo sistemas, kad užtikrintų paslaugų kokybę. Kadangi logistikos įmonės vykdo įvairią veiklą, kyla pavojus, kad netinkamos kokybės valdymo sistemos taikymas gali sukeltų finansinių nuostolių. Šio darbo tikslas - nustatyti logistikos įmonėse naudojamų kokybės vadybos sistemų įtaką įmonių konkurencingumui. Buvo atliktas kokybiškas Lietuvoje veikiančių įmonių tyrimas siekiant nustatyti, k okias kokybės valdymo sistemas taiko logistikos įmonėse. Išanalizuotos 66 logistikos įmonės, dirbančios krovinių gabenimo, sandėliavimo, gamybos ir prekybos srityje. Tyrimui buvo taikomas interviu metodas, apklausti įmonių transporto skyrių vadovai. Tyrimo laikotarpis buvo nuo 2016 iki 2018 mlt
dc.description.abstractService quality is one of the most important aspects of enhancing the competitiveness of enterprises. Logistics companies are implementing quality management systems in order to ensure the quality of the services. Whereas logistics companies carry out different activities, there is a risk that application of inadequate quality management system would result in financial losses. Purpose of the research. The purpose of this research paper is to determine the impact of quality management systems used in logistics companies on the competitiveness of the companies. Methodology of the research. A qualitative research of the companies operating in Lithuania was conducted in order to determine what quality management systems are applied in logistics companies. 66 logistics companies working in the field of freight transportation, warehousing, manufacturing and trade were analysed. An interview method was applied for the research, heads of transport departments of the companies were interviewed. The research period was from 2016 to 2018en
dc.description.sponsorshipBioekonomikos plėtros fakultetas-
dc.description.sponsorshipVerslo ir kaimo vystymosi tyrimų institutas-
dc.description.sponsorshipVytauto Didžiojo universitetas-
dc.description.sponsorshipŽemės ūkio akademija-
dc.format.extentp. 290-304-
dc.relation.ispartofManagement theory and studies for rural business and infrastructure development = Vadybos mokslas ir studijos - kaimo verslų ir jų infrastruktūros plėtrai : mokslo darbai. Akademija (Kauno r.) : Vytauto Didžiojo universiteto Žemės ūkio akademija ; Vilnius : Lietuvos agrarinės ekonomikos institutas, 2019, vol. 41, no. 2-
dc.relation.isreferencedbyEmerging Sources Citation Index (Web of Science)-
dc.relation.isreferencedbyBusiness Source Complete (EBSCO)-
dc.subjectLogistikos procesailt
dc.subjectKokybės valdymaslt
dc.subjectLogistics processesen
dc.subjectQuality managementen
dc.subject.otherVadyba / Management (S003)-
dc.titleQuality management systems in logisticsen
dc.title.alternativeKokybės vadybos sistemos logistikojelt
dc.typeStraipsnis Clarivate Analytics Web of Science ar/ir Scopus / Article in Clarivate Analytics Web of Science or / and Scopus (S1)-
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item.fulltextWith Fulltext-
item.grantfulltextopen-Žemės ūkio akademija- ir kaimo vystymosi tyrimų institutas- ir kaimo vystymosi tyrimų institutas-
Appears in Collections:Universiteto mokslo publikacijos / University Research Publications
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