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Type of publication: research article
Type of publication (PDB): Straipsnis Clarivate Analytics Web of Science / Article in Clarivate Analytics Web of Science (S1)
Field of Science: Vadyba / Management (S003)
Author(s): Vveinhardt, Jolita;Bendaravičienė, Rita;Vinickytė, Ingrida
Title: Mediating factor of emotional intelligence in intercultural competence and work productivity of volunteers
Is part of: Sustainability. Basel : MDPI AG, 2019, vol. 11, iss. 9
Extent: p. 1-21
Date: 2019
Keywords: Volunteering;Emotional intelligence;Culture shock;Intercultural competence;Work productivity
Abstract: Volunteering, the volunteer’s intercultural competence and emotional intelligence contribute to intercultural education and sustainability in various societies of today. The aim of this study was to analyse the impact of emotional intelligence and intercultural competence on work productivity of volunteers. The first part of the article substantiates theoretical associations between emotional intelligence, intercultural competence and work productivity. Based on theoretical insights, empirical research methodology was prepared, which consisted of four categories divided into sub-categories that provided the structure of the question groups. The empirical research involved seven informants working in Lithuania, who welcomed volunteers from abroad. The research was conducted using the method of semi-structured interviews. The conclusions present a systematic perspective towards the role of emotional intelligence in the intercultural competence and work productivity of volunteers. In this context, emotional intelligence works as a mediating factor. The contributing role of volunteer-receiving organisations in the development of the volunteers’ emotional intelligence is also highlighted
Affiliation(s): Ekonomikos ir vadybos fakultetas
Vadybos katedra
Vytauto Didžiojo universitetas
Appears in Collections:1. Straipsniai / Articles
Universiteto mokslo publikacijos / University Research Publications

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